Terms & Conditions

1. Acceptance of Terms

By accessing or using nyayagrah.com, submitting an inquiry, or engaging Nyaya Grah for any service, you accept these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the site or our services.

2. Scope of Services

Nyaya Grah ("we", "our", "the firm") offers legal, compliance, taxation, intellectual property, and corporate advisory services through qualified Advocates, Chartered Accountants, Company Secretaries, and associated professionals.

The content on this website is general information. Specific advice is provided only after a formal consultation and engagement.

3. Engagement Letter Primacy

For every service engagement, we issue a written engagement letter that defines:

• The exact scope of work and deliverables.
• Professional fees and payment milestones.
• Timeline expectations.
• Inclusions and exclusions.
• Confidentiality and termination terms.

Where the engagement letter and these terms differ, the engagement letter prevails for that specific matter.

4. Professional Fees and Payment

Fees are disclosed in writing before work commences. Most engagements are fixed-fee; some (especially litigation and complex advisory) may be retainer-based or hourly with a cap.

• Government fees, court fees, stamp duty, and statutory charges are over and above professional fees and are billed at actuals.
• Goods and Services Tax (GST) at 18% applies on professional fees as per law.
• Payment is typically split into engagement advance and completion balance, as specified in the engagement letter.
• Delayed payments may attract interest at 18% per annum, in line with the Interest on Delayed Payments to Small Enterprises Act and applicable RBI norms.

5. Refund Policy

We aim to be transparent on refunds:

• If we are unable to proceed with an engagement for reasons attributable to us before substantive work has begun, the advance is refunded in full.
• If work has begun and you elect to terminate, fees are payable for work done to date; the balance, if any, is refunded.
• Government fees and statutory charges paid to authorities are not refundable by us — only by the authority where applicable.
• For service outcomes dependent on third parties (registrars, courts, examiners), the timeline guarantee operates as defined in the engagement letter; failure to meet such timelines due to factors within our control entitles you to professional-fee refund as stated therein.

6. Confidentiality

Information you share with us in the context of an engagement is treated as confidential and, where applicable, is protected by attorney-client privilege. Confidentiality survives the termination of the engagement and applies to all personnel of the firm and our service providers.

Exceptions are limited to:

• Disclosures specifically authorised by you.
• Disclosures mandated by law, court order, or regulatory authority.
• Information that is already in the public domain through no fault of the firm.

7. Limitation of Liability

To the extent permitted by law, the firm's aggregate liability arising from any engagement is limited to the professional fees received for that specific engagement.

We are not liable for:

• Indirect, incidental, consequential, or punitive damages.
• Loss of business, profits, revenue, or anticipated savings.
• Outcomes dependent on facts you have not disclosed or have misrepresented.
• Decisions or actions taken by courts, tribunals, examiners, or other authorities — these are sovereign processes outside our control.

8. Indemnification

You agree to indemnify and hold the firm harmless from claims arising out of:

• Inaccurate or incomplete information provided by you.
• Use of our deliverables for purposes beyond the agreed scope.
• Your breach of these terms or applicable law.

9. Termination

Either party may terminate an engagement with reasonable written notice. On termination:

• Fees for work completed to date are payable.
• We will return your documents and any property in our possession.
• Confidentiality obligations survive termination.

We may terminate immediately if you breach material terms (non-payment, misrepresentation, illegal use of services).

10. Communication

Official communication occurs via the email and phone number you register with us. WhatsApp may be used for convenience but is not a substitute for written records, which are maintained over email.

Keep your contact information current. We are not responsible for missed deadlines or notices caused by outdated contact details.

11. Intellectual Property

All content on nyayagrah.com — text, graphics, logos, formatting, code — is owned by Nyaya Grah or its licensors and is protected under Indian copyright law. You may not reproduce, modify, or commercially exploit any portion without written permission, except for personal reference of the information presented.

Deliverables prepared specifically for you under an engagement become yours upon full payment, subject to the firm's right to retain copies for compliance and conflict-check purposes.

12. Governing Law and Jurisdiction

These terms and any engagement with Nyaya Grah are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, save for matters that under law must be heard in a different forum.

13. Dispute Resolution

Before initiating any legal action, parties shall attempt amicable resolution through good-faith discussion for a period of 30 days. Failing this, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed mutually. The seat of arbitration shall be Jaipur.

14. Force Majeure

Neither party shall be liable for failure or delay caused by events beyond reasonable control — including but not limited to natural disasters, government actions, court orders, strikes, pandemics, internet failures, and acts of war or terrorism.

15. Severability and Entire Agreement

If any provision of these terms is held invalid or unenforceable, the remaining provisions continue in full force. Together with the Privacy Policy, Disclaimer, and any executed engagement letter, these constitute the entire agreement between you and Nyaya Grah.